Computers & laptops
A diagnosis to decide whether to repair, optimize or upgrade your computer.
Deliverable: Diagnosis, approved work and a summary of checks performed.
Explore my optionsWhat is includedATLANTA, GEORGIA / LOCAL IT SUPPORT
Computer support,
Wi-Fi and cameras.
Atlanta, Riverdale & Douglasville.
At Bear Tech, we help homes and small businesses make technology work for them. Computer support, Wi-Fi, cameras and systems, with clear answers at every step.
✓ On-site & remote support✓ Service in Spanish
ComputersService illustrations
ONE PARTNER. MORE SOLUTIONS.COMPUTERSNETWORKSSECURITYIT SYSTEMS
01 / WHAT WE DO
Technology services
within your reach.
From a slow laptop to your business network. Get the right help for the technology you use every day.
Networks & Wi-Fi
We identify why your connection fails and what your space needs.
Deliverable: Coverage diagnosis, agreed changes and test results.
Improve my connectionWhat is includedSecurity cameras
We plan installation and configure recording and viewing for your project.
Deliverable: Configured system and guidance on access, recording and basic maintenance.
Plan my installationWhat is includedBusiness IT support
Organize support for computers, users and printers with a clear scope.
Deliverable: Initial inventory, priorities and a record of completed work.
Support my businessWhat is includedBackups & protection
A useful backup must be restorable. We review how to protect and recover your files.
Deliverable: Documented configuration and restore-test result.
Protect my filesWhat is includedServers & systems
System administration and configuration based on your business infrastructure.
Deliverable: Technical scope, completed changes and continuity recommendations.
Discuss my projectWhat is includedChoose where to start
A one-time review for your home or a defined support plan for your business. We confirm scope and a quote before starting.
Computer diagnosis
Issue review, options and a proposal. Parts and licenses are detailed separately.
View scope and askWi-Fi assessment
Coverage, equipment placement and comparable tests before and after approved changes.
View scope and askMonthly business support
Inventory, maintenance and remote support with agreed devices and hours. Visits and response times are defined in the proposal.
View scope and askEVERYDAY TECH. REAL SOLUTIONS.
Three headaches.
One place to start.
Get back to your own pace.
We diagnose the cause and help you decide whether to optimize, upgrade or repair.
Review my computerA connection that reaches further.
We review coverage, equipment and cabling to plan a more reliable network.
Improve my networkMake room for a backup plan.
We set up backups and explain how to keep your important information protected.
Plan my backups02 / YOUR TECHNOLOGY PARTNER
Real support.
Clear answers.
You shouldn't need an IT background to understand a repair. We explain the issue, the options and the scope before moving forward.
Technical service led by Ricardo Salazar, with more than 10 years of IT experience in support, systems, networks and CCTV in Cuba and Mexico, plus knowledge of local AI. We agree on the scope before working on your equipment.
01
Understand before replacing
We start with a diagnosis to help you decide whether to repair, upgrade or replace.
02
A clear scope from the start
Review the proposed work and its cost before approving the service.
03
Care for your information
We discuss backups and access before making changes to your equipment.
03 / HOW IT WORKS
From problem
to plan.
A simple process, with you in control of every decision.
Tell us what is happening
Describe the equipment, symptoms and what you need to accomplish.
Review the plan
We define the diagnosis, service type and scope for your approval.
Get back to what matters
We complete the agreed work, check the result and explain the next steps.
LOCAL KNOWLEDGE. PRACTICAL SUPPORT.
Based around Atlanta.
Connected to your needs.
ATLANTA · RIVERDALE · DOUGLASVILLE, GA
On-site service in Atlanta, Riverdale and Douglasville, by appointment and subject to availability. Before scheduling, we confirm your location, visit cost and scope. Remote support for compatible issues, with your authorization.
Check coverage and prepare for a visitA FEW ANSWERS TO GET STARTED
Good questions.
Simple answers.
How much does a service cost?
It depends on the issue, equipment and scope. The diagnosis helps define the work and its cost. Parts and software licenses are specified separately when needed.
Can you help without an on-site visit?
Some software, configuration and user support issues can be handled remotely. Hardware work and physical installations require an on-site appointment.
Do you work with small businesses?
Yes. Support can cover workstations, printers, networks, cameras and system administration, depending on the needs and scope of the project.
What should I prepare before a service?
Have the device model, a description of the issue and any error messages ready. If possible, back up important files. Never include passwords in your initial inquiry.
How are diagnosis and visits agreed?
Before scheduling, we confirm diagnosis fees, travel, included work and separately quoted items. Timing is estimated after reviewing your equipment or project.
LET'S START WITH YOUR NEEDS
What can we
solve for you?
Prepare a short description of your project or technical issue. A little context is the first step toward the right solution.
YOUR INFORMATION, UNDER YOUR CONTROL
Email Bear TechYour name, contact details and message are sent through FormSubmit to [email protected] so Bear Tech can respond to your inquiry. Do not include passwords or sensitive information.